The following problems are not a malfunction and, in most situations will not require repairs.
Unit does not turn on when pressing ON/OFF button:
The Unit has a 3-minute protection feature that prevents the unit from overloading.
The unit cannot be restarted within three minutes of being turned off.
The unit changes from COOL/HEAT mode to FAN mode:
The unit may change its setting to prevent frost from forming on the unit.
Once the temperature increases, the unit will start operating in the previously
selected mode again.
The set temperature has been reached, at which point the unit turns o the
compressor. The unit will continue operating when the temperature fluctuates
again.
The indoor unit emits white mist:
In humid regions, a large temperature difference between the room’s air and the
conditioned air can cause white mist.
Both the indoor and outdoor units emit white mist:
When the unit restarts in HEAT mode after defrosting, white mist may be emitted
due to moisture generated from the defrosting process.
The indoor unit makes noises
A squeaking sound may occur after running the unit in HEAT mode due to expansion
and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises
Low hissing sound during operation: This is normal and is caused by refrigerant gas
flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is defrosting:
This noise is normal and is caused by the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts
caused by temperature changes during operation can cause squeaking noises
The outdoor unit makes noises:
The unit will make different sounds based on its current operating mode.
Dust is emitted from either the indoor or outdoor unit:
The unit may accumulate dust during extended periods of non-use, which will be
emitted when the unit is turned on. This can be mitigated by covering the unit during
long periods of inactivity.
The unit emits a bad odor
The unit may absorb odors from the environment (such as furniture, cooking,
cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate
During operation, the fan speed is controlled to optimize product operation.
NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide
them with a detailed description of the unit malfunction as well as your model number.
NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide
them with a detailed description of the unit malfunction as well as your model number.