Mini Splits FAQ , Q & A's

articles about common questions

SAFETY PRECAUTIONS
If any of the following conditions occurs, turn off your unit immediately! '  The power cord is damaged or abnormally warm • You smell a burning...
Wed, 12 Nov, 2025 at 4:19 PM
Common Issues-Troubleshooting
The following problems are not a malfunction and, in most situations will not require repairs. Unit does not turn on when pressing ON/OFF button: The U...
Fri, 14 Nov, 2025 at 4:40 PM
Error code for model : Ventus X , Polaris , Magnus and Galaxy
Failure Code  E0  IDU & ODU Communication failure The IDU & ODU wiring connection correct? IDU/ODU PCB broken  E1  IDU Room Temperature sen...
Wed, 12 Nov, 2025 at 12:02 PM
Polaris FAQ
1.- What refrigerant do the Polaris models use? They use R454B. 2.- Does the unit come with Wi-Fi? Yes. 3.- What is the SEER2 rating of the unit? 20...
Tue, 19 Aug, 2025 at 4:41 PM
Magnus FAQ
1.- What refrigerant do the Magnus models use? They use R454B. 2.- Does the unit come with Wi-Fi? Yes. 3.- What is the SEER2 rating of the units? 24...
Tue, 19 Aug, 2025 at 4:38 PM
Galaxy FAQ
1.- What refrigerant do the Galaxy models use? They use R454B. 2.- Does the unit come with Wi-Fi? No 3.- What is the SEER2 rating of the unit? The u...
Tue, 19 Aug, 2025 at 4:39 PM
Ventus X FAQ
Ventus X (IVKH and/or OVKH) 1.- Are units from Series A and B compatible? No.  2.- Are units with different capacities compatible? (e.g., an outdoor...
Thu, 12 Sep, 2024 at 12:40 PM
Alpha FAQ
This are the most common questions about Alpha units (Model star as IVADH or OVADH) 1.-Can Alphas be used with 24v thermostats? Yes. 2.- Do Alphas h...
Tue, 9 Sep, 2025 at 8:57 AM
ALPHA AHU Function Dip Switch
SW1 The dialing code mainly controls and selects the type of unit. It is suggested to adjust under the guidance of the engineering sta. SW1-1: Switch co...
Wed, 12 Nov, 2025 at 10:45 AM
Multizone OVMH Series A & B FAQ
This are the most common questions about Multizone units (Model star as IVMH or OVMH) 1.- Are units from Series A and B compatible? Yes. 2.- Can I u...
Tue, 11 Nov, 2025 at 4:17 PM